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About Us
We Bring Louisiana Public Adjusters and Insureds Together
Maintaining the highest level of professional standards and services
Protecting our rights and the rights of insureds
Working together to identify and solve concerns across the state
Our Board Members
President: George W. Keys, SPPA
President-Elect: Bill Gipson
Vice President: Timothy Nelson
Treasurer: Jamicia Fisher
Secretary: Katie Kopcso
George Keys
President-Elect
Bill Gipson
President-Elect
Timothy Nelson
Vice President
Jamica Fisher
Treasurer
Katie Kopcso
Secretary
Robin Guthrie-Brown
Vincent Caracci
Luke Irwin
LAPA Bylaws
Preamble:
We, the Louisiana Association of Public Adjusters, in order to establish and maintain the highest level of professional standards and services, for the purposes of protecting our rights and the rights of insureds throughout the State of Louisiana, to provide a means for solving and dealing with our common concerns, to insure harmonious working relations with one another and promote general welfare, adopt these Bylaws for our Association.
Articles I-IV
Articles I-IV
ARTICLE I
NAME
Section 1. The name of the Association shall be the Louisiana Association of Public Adjusters. (“LAPA”)
ARTICLE II
Section 1. LAPA shall be a non-profit organization.
ARTICLE III
Section 1. The objectives of LAPA are:
(a). To organize the Public Insurance Adjusters of the State of Louisiana to better serve the interests of the insured citizenry of the State and to help facilitate the expeditious and fair claims handling of insurance losses.
(b). To unite the Public Insurance Adjusters of the State of Louisiana for their mutual benefit, education and protection, as well as to benefit and protect the general public.
(c). To establish and maintain high standards of professional conduct and efficiency among its members, and to study and assist in carrying out the provisions of all laws and regulations pertaining to Public Insurance Adjusters that may be enacted or formulated by the U. S. Government or by the Louisiana Legislature and the Louisiana Department of Insurance.
(d). To advance and protect the interests of its members, to promote their welfare, and to attain a spirit of helpful assistance and cooperation among its members.
(e). To become a source of consultation regarding industry issues with the Louisiana Department of Insurance and any other regulatory agencies.
ARTICLE IV
LOGO
Section 1. The logo of LAPA shall be decided by the Board of Directors.
Articles V-VIII
Articles V-VIII
ARTICLE V
PUBLIC INSURANCE ADJUSTER
Section 1. The term, Public Insurance Adjuster, shall mean any person who is licensed by the State of Louisiana and appointed to act as a Public Insurance Adjuster or Public Insurance Adjuster Apprentice.
ARTICLE VI
MEMBERSHIP
Section 1. Full Membership: Individuals who, of good character, act as public insurance adjusters, and who fulfill all other requirements of LAPA, shall be eligible for full membership. Full members must be in good standing with the Louisiana Department of Insurance. Any Public Insurance Adjuster whose license has been suspended or revoked by the Louisiana Department of Insurance, or the licensing entity of any state, shall have their membership of this organization suspended for the same period of time and must reapply for membership.
Section 2. Associate Members: Attorneys of good character who service the public insurance industry and fulfill all other requirements of LAPA shall be eligible for associate membership. Associate members must be in good standing with the Louisiana Bar. Any associate member whose license has been suspended or revoked by the Louisiana Bar shall have their membership of this organization suspended for the same period of time and must reapply for membership. Attorneys who are also licensed Public Insurance Adjusters will be eligible for associate membership only.
Section 3. Affiliate Members: Public Insurance Adjusters licensed outside of Louisiana, are of good character, and service the public insurance industry are eligible for affiliate membership. Affiliate members who are professionally licensed, must be in good standing with their licensing entity. Any affiliate member whose professional license has been suspended or revoked shall have their membership of this organization suspended for the same period of time and must reapply for membership.
a. Affiliate membership is not available to:
1. Any individual, corporation, or entity who is in the business of building construction including its employees and/or representatives.
2. Any restoration company, including its employees and/or representatives, who hold themselves out to perform insurance repair work, emergency services, remediation and/or who perform or advertise that they can consult, perform, handle, or otherwise provide any type of claim assistance services for policyholders[JT1] .
3. Any individual who acts as a Building Damage Estimator and works independently and is not employed by a public adjusting firm. A Building Damage Estimator while in the employ of a public adjusting firm is eligible to join as an Affiliate Member.
b. Associate and Affiliate members cannot be elected to the Board of Directors.
c. Associate and Affiliate members do not have voting rights and cannot serve on any standing committees.
Section 4. Louisiana State Licensed Non-Resident Public Insurance Adjusters are eligible for limited full membership in LAPA if they fulfill all other applicable requirements of full membership. Limited full members are only eligible to serve as a Board Member of LAPA for one year.[JT2]
Section 5. Only members who hold the designation of Louisiana Resident Public Insurance Adjuster may attend LAPA’s Business Meeting unless invited by majority agreement of the Board of Directors.
Section 6. A member can be expelled, or the person’s membership can be suspended by a vote of 2/3 of the board of directors after hearing the Ethics Committee’s recommendations and after the member has been given the opportunity to respond and be heard.[JT3]
Section 7. George Keys, a licensed Public Adjuster and Appraiser from Florida and founder of the Florida Association of Public Insurance Adjusters shall serve as the organization’s inaugural President. He shall serve for one year and at the expiration of his term, the President-Elect shall immediately take office. The Officer Ladder Process shall commence as established herein.
ARTICLE VII
OFFICERS
Section 1. The Officers of LAPA shall consist of a President, President-Elect, Vice President, Treasurer, and Secretary, all in ascending order.
Section 2. Officers shall be elected by the members at each Annual Meeting of LAPA for a term of one (1) year beginning immediately following each Annual Convention.
Section 3. With the inception of the “Ladder” at the initial election, each Officer will be elected individually for that office to which he or she is nominated. Subsequent to this election and after performing satisfactory service in that office for the term of one year, each Officer shall ascend to the next office in the following year. The President shall leave office after the term of one year. With the ascension of all other Officers, the Office of Secretary will be left open. A new eligible member will then be nominated for the Office of Secretary for the upcoming year. A slate of Officers will be presented at the Annual Meeting. At that time, eligible nominees for Secretary and the vacant non-officer Board of Director positions can be submitted by the membership and voted on accordingly. A majority vote by the membership present at the meeting shall elect the new slate of Officers into office. Unless waived by a two-thirds [JT4] vote of the Board of Directors, to be eligible for nomination to the ladder, a Board Member must serve for a minimum of two (2) years on the LAPA Board.
Section 4. Officers shall serve without compensation. All Officers shall be members of the Board of Directors.
Section 5. No person who is employed or contracted by (“or actively working as a public adjuster with”) the same Public Adjusting firm, in which a current member of the Board of Directors is also employed, shall be eligible to be elected to the Board of Directors. For purposes of this section, Past Presidents are not considered current members of the Board of Directors.
Section 5.5. As an exception to Section 5, Robin Brown Guthrie shall be a member of the inaugural Board of Directors. She is a licensed Public Adjuster and member of Keys Claims with George Keys. She shall be allowed to move up the Officer Ladder as described herein.
Section 6. No LAPA officer shall serve on the Board of Directors for any other Public Insurance Adjuster association or group. Such groups include, but are not limited to, National Association of Public Insurance Adjusters and the American Association of Public Insurance Adjusters.
ARTICLE VIII
DUTIES OF OFFICERS
Section 1. The President shall be in charge of the affairs of LAPA. He/she shall preside at all meetings of LAPA, shall execute all duties usually pertaining to the Office of President, and shall execute and carry out all rules and regulations relating to the administration of LAPA. The President has the authority to establish new Ad Hoc committees. Ad Hoc committees shall be for advisory information gathering for the Board’s review and determination. The Board shall be notified of the creation of any Ad Hoc committee. The President shall also be the Chair of the Legislative Committee as is herein described.
Section 2. In the absence of the President, the President-Elect shall have and exercise all of the powers and duties of the President. The President-Elect shall have the duties assigned to him/her by the President and the Board of Directors. These duties include assisting in the planning of events and matters of LAPA for the upcoming year for which the President-Elect will serve as President. In addition, the President- Elect shall be the Chair of the Convention Committee as is herein described.
Section 3. The Vice-President shall perform duties as are delegated to him/her by the President. He/she shall be the Chair of the Ethics Committee as is herein described.
Section 4. The Treasurer shall provide a quarterly report to the Board of Directors as to the funds of LAPA and shall report to LAPA, concerning its funds, at each Annual Convention or upon request of the President. All disbursements shall be made by checks and/or electronic disbursement drawn on the account or accounts of LAPA. Each disbursement of LAPA equal to or in excess of Two Thousand Five Hundred Dollars (“2500.00”) shall require the written approval of the Board of Directors. Each disbursement of LAPA for less than Two Thousand Five Hundred Dollars (“2500.00”) shall require the written approval of the BOARD or President. Such disbursements under $2500 shall not exceed a total of $10000 for the applicable Presidential term. After that, anything in excess of $10000 shall be presented to the BOARD for approval. The Treasurer shall provide all documents as are reasonably requested, to the President and the Board of Directors. The Treasurer shall be the Chair of the Membership and Finance Committees as are herein described.
Section 5. The Secretary shall keep records of the proceedings of the organization as directed by the President, and shall deliver or make available to his/her successor all books, papers and documents belonging to the organization which are in his/her possession or control. To the extent possible, the Secretary shall store and maintain all LAPA digital records in a location that is readily accessible to all Officers and Board of Directors. He/she shall read at each meeting the minutes of the previous meeting. He/she shall perform such duties as may be delegated to him/her from time to time by the President. The Secretary shall be the Chair of the Public Relations Committee as is herein described.
Section 6. In the event of the death, resignation, removal or disqualification of an officer during his or her term, the remaining officers in the ladder shall all ascend to fill such vacancies. For example:
Vacancy in the office of President = President-Elect becomes President; VP becomes President-Elect; Treasurer becomes VP; Secretary becomes Treasurer; Secretary becomes open
Vacancy in the office of President-Elect = President remains; VP becomes President-Elect; Treasurer becomes VP; Secretary becomes Treasurer; Secretary becomes open
Vacancy in the office of Vice-President = President remains; President-Elect remains; Treasurer becomes VP; Secretary becomes Treasurer; Secretary becomes open
Vacancy in the office of Treasurer = President remains; President-Elect remains; Vice-President remains; Secretary becomes Treasurer; Secretary becomes open
Vacancy in the office of Secretary = President remains; President-Elect remains; Vice-President remains; Treasurer remains; Secretary becomes open
When a vacancy is created in the office of Secretary under this Section, that office shall be filled, as soon as reasonably possible by an eligible individual elected by a majority vote of the LAPA Board of Directors at any duly noticed meeting. The nominating committee shall seek out interested candidates, ensure their eligibility to serve, and present such names to the Board of Directors.
Articles IX-XII
Articles IX-XII
ARTICLE IX
BOARD OF DIRECTORS
Section 1. The Board of Directors shall consist of the five (5) Officers, three (3) non-officer Members, and the five (5) most recent Past-Presidents who are current LAPA members. The Board of Directors shall supervise all affairs of LAPA. All members of the Board shall have one (1) vote each except for the Past Presidents. The Past-President’s Committee will have one (1) collective vote as is more fully described herein. A majority of the voting members of the Board of Directors shall constitute a quorum for the transaction of business and the President shall preside as Chairperson at all meetings of the Board of Directors. At the time of their election, the Officers and three (3) non-officers of LAPA shall not, at the same time, include more than two (2) persons from the same Public Adjusting Firm. The Board of Directors shall meet in person or virtually a minimum of four (4) times per year. The Board of Directors shall serve without compensation.
Section 2. The three (3) non-officer members of the board of directors shall be required to reapply within 90 days after the completion of their fourth year of installment to the Board of Directors unless they are subsequently elected to an Officer position. Installment begins when a vote by full membership approves the application by a majority of the members present. Notice of the end of the four-year installment and the beginning of the 90 days for application shall be provided by the Board giving the applicant the opportunity to reapply.
Section 3. The Board of Directors shall execute and adhere to the Code of Conduct, Social Media Guidelines, Conflict of Interest, Confidentiality Agreement and any other documents required by the Board of Directors as updated and approved.
Section 4. A member of LAPA in good standing is eligible for a position on the Board of Directors after having been a member of the organization for a minimum of three consecutive years; a public adjuster for five years; and having served on a LAPA committee for one year. However, the requirements of Article 7, Section 5 also apply.
Section 5 – In the event of the death, resignation, removal or disqualification of a non-officer member of the Board of Directors during his or her term, any eligible successors will be recommended by the Nominating Committee and presented for approval by the Board of Directors. Resignation from the Board of Directors must be in writing.
Section 6. Absences. Any member of the Board of Directors may be removed due to excessive absences. Attendance at less than 75% of duly noticed Board meetings will be considered an excessive absence.
Section 7. Any member of the Board of Directors may be removed for cause in accordance with procedures established by the Board of Directors. Alternatively, the Board of Directors may remove any member for cause in accordance with the following procedures. After the initial investigation of the grounds for removal, a majority vote of the officers will be required to initially consider removal. If an officer is the subject of removal, he/she shall not have a vote in that action. Such removal action may then be taken at any regular or specially called meeting of the Board. The member considered for removal must be properly notified at least 30 days prior to the meeting, and they shall have the right and opportunity to be heard by the Board of Directors prior to taking the final vote and action. A 2/3 vote of the Board of Directors present shall be required to remove a member. For purposes of Board removal of a member, “for cause” shall mean any of the following:
1. Failure to fulfill the duties and requirements of the position as described in the bylaws
2. Unresolved conflicts of interest that are considered detrimental to the integrity and mission of LAPA
3. Statements (written, spoken, social media, etc…) that are in conflict with, or considered detrimental to, the integrity and mission of LAPA.
ARTICLE X
COMMITTEES
Section 1. There shall be nine (9) standing committees designated to serve. They are as follows: Membership, Ethics, Public Relations, Convention, Legislative, Finance, Past-Presidents, Education and Unlicensed Activity Fraud.
Section 2. Members of all committees shall be considered and appointed by the Committee Chairs upon receipt and acceptance of their application to join the committee. Upon approval of the application by the Committee Chair(s) the committee member shall be required to sign a confidentiality agreement as approved and updated by the Board of Directors from time to time.
Section 3. The Committee Chair(s) will have the duty to direct the activity of their respective committee. Additionally, the Committee Chair(s) will direct the preparation of their committee’s activity reports that will be created for presentation at quarterly, semi-annual, and/or annual meetings.
Section 4. Each committee shall work to meet the goals set by the Board of Directors and work to enhance the goals of LAPA and shall follow procedures set forth in the respective committee’s protocol as updated and approved by the committee and the Board of Directors.
Section 5. Any committee member may decline appointment or may resign his/her appointment to any committee giving his/her resignation in writing to the Committee Chair(s).
Section 6. A nominating committee shall exist to nominate the new slate of Officers and Directors and to address any vacancies that may arise. This committee will consist of the President, the two most recent past-presidents, the President-Elect, the Vice President, the Treasurer and the Secretary. The nominating committee must interview ladder nominees.
Section 7. Any committee member can be removed from a committee by the Chair(s) and/or the Board of Directors at a duly noticed meeting.
MEMBERSHIP COMMITTEE
Chair– Treasurer
The goals of this committee are to increase membership, provide membership data upon request continue to add value to the membership of LAPA, and to ensure quality control in the application process.
ETHICS COMMITTEE
Chair– Vice President
The goals of this committee are to review the Code of Ethics and Conduct as required by the Louisiana Department of Insurance (LDI), Louisiana Association of Public Insurance Adjusters (LAPA), and Louisiana Statutory and Administrative Requirements, and to make sure that LAPA communications are in compliance with all LDI standards. The Ethics Committee shall also be responsible for receiving and investigating any and all complaints relating to LAPA members.
PUBLIC RELATIONS
Chair – Secretary
The goals of this committee are to prepare news releases on LAPA business and, as needed, assist with LAPA’s newsletters, website, and to assist with any public relations or marketing campaigns.
CONVENTION
Chair-President- Elect
The goals of this committee are to plan, organize and prepare for all Conventions.
LEGISLATIVE
Chair-President
The goals of this committee are to network with LDI officials and any applicable members of the Louisiana Legislature, to track and discuss any pending legislation in the State Legislature, as well as to ensure coordination with any Lobbyist(s) working on behalf of LAPA.
PAST PRESIDENTS
Chair-Immediate Past President
The goals of this Committee are to provide special counsel to the president and to take on special projects as are designated by the President. The voting members of this committee shall consist of the immediate Past President and the next four sequential Past Presidents that are members of LAPA in good standing. A majority of the voting members of the Committee shall constitute a quorum for the purposes of voting and the immediate Past President shall preside as Chairman at all meetings of the Committee. The Committee shall have one (1) collective Board of Directors vote as a body. Majority vote, within the Committee, shall be cast as the Committee’s vote by the Chair of the Committee. In the event that a majority vote cannot be reached by the Committee at the time that the Board of Directors convenes to vote, the Committee Chair shall abstain from the Board of Directors vote.
FINANCE
Chair – Treasurer
The Finance Committee provides analysis, advice, and oversight of the LAPA budget, and shall be made up exclusively by current Board members.
EDUCATION
The goals of this committee are to work with speakers to create an educational program for LAPA to present to the public adjusting community. This committee is also responsible for the preparation of outlines for submission to the LDI and the Louisiana Bar, as applicable, for course credit approval. At least one Chair shall be a current Board member and shall be recognized as a School Official with the LDI.
UNLICENSED ACTIVITY FRAUD
The goals of this committee are to work with regulatory authorities to document and report cases of unlicensed activity which are received through the LAPA website portal. At least one Chair shall be a current Board member.
ARTICLE XI
MEETINGS OF LAPA
Section 1. LAPA shall have at least one convention each calendar year at a time and place of the Board of Directors’ choosing and such other convention(s) and/or meeting(s) as determined by a majority vote of the Board of Directors.
Section 2. Special Meetings may be called by the President, the Board of Directors, or upon a written request of ten (10) percent of LAPA voting membership.
Section 3. Notices of LAPA convention(s) shall be distributed to each member no less than thirty (30) days prior to such meeting. Each notice shall state the place, fees, and date of the meeting and, to the extent possible, shall outline the business to be transacted. Notice of each Special Meeting, stating the date and place of such meeting and the business proposed to be transacted therein, shall be distributed to each member no less than ten (10) days prior to the date of such meeting. No business shall be transacted at any Special Meeting other than that specified in the notice.
Section 4. Proceedings at any meeting shall be according to “Roberts Rule of Order” under the direction of the President or his/her designee.
Section 5. Voting at each regular or Special Meeting shall be by Members present, and each present Member, who is entitled to vote pursuant to Article VI, shall have one (1) vote.
Section 6. Ten (10) percent of the Members entitled to vote shall constitute a quorum at any meeting and a majority vote of the voting Members present shall be necessary to authorize any act of the Association, unless otherwise provided herein.
Section 7. Any LAPA meeting, including any meeting of the Members, Board of Directors, Executive Committee, or any other committee, may be held by remote communication as provided herein and shall be subject to the following provisions:
(1) The technology used for the electronic meeting shall allow members full access to and full participation in all meeting transactions either continuously or intermittently throughout the specified time of the meeting.
(2) LAPA shall implement reasonable measures to authenticate the attendance and vote of each attendee.
(3) Participation in a remote meeting shall constitute presence for all purposes, including quorum and voting.
(4) Any action that could be taken at an in-person meeting may also be taken at a remote meeting held pursuant to this provision.
(5) Procedural rules related to the conduct of electronic meetings shall be established and promulgated by the Board of Directors.
ARTICLE XII
INITIATION FEES AND ANNUAL DUES
Section 1. Initiation Fees: There shall be no initiation fee for members of LAPA unless approved at a meeting by a majority vote of members.
Section 2. The Board of Directors of LAPA shall have exclusive powers to determine and establish the amounts and classifications of Annual Dues of LAPA for each Fiscal Year.
Section 3. Invoices for the renewal dues shall be distributed to all members one month prior to the deadline each year. Renewal dues are payable within thirty (30) days.
Section 4. Arrearages: Each member whose dues are not paid will be suspended from Membership and ineligible to vote. Any member who has not paid dues by the date of the Annual Convention, after notice has been delivered by LAPA, shall be automatically suspended from Membership and ineligible to vote. However, if such delinquent member pays his/her dues they shall be automatically reinstated.
Articles XIII-XVI
Articles XIII-XVI
ARTICLE XIII
FISCAL YEAR AND BUDGET
Section 1. The fiscal year shall be set and established by the Board of Directors for LAPA.
Section 2. The Board of Directors, upon recommendation of the Finance Committee, shall approve a budget for the immediately ensuing fiscal year specifying the estimated income and expenses. The Board of Directors, upon recommendation of the Finance Committee, may amend the budget, from time to time, during any fiscal year.
ARTICLE XIV
AMENDMENTS
Section 1. Amendments or additions to the Bylaws may be made at any Convention(s) or Special Meeting, or any other Meeting of LAPA designated for such purpose by the President of LAPA, by a two-thirds (2/3) vote of all the Members present, after having been submitted by written notice at least thirty (30) days previously to the Membership. Any proposed change to the Bylaws must be approved by a majority vote of the Board of Directors before the change can be presented to the membership and voted upon. Amendments shall become effective immediately upon approval by the Membership. Recommended Amendments shall be made in writing and may be made by any committee, the Board of Directors, or any Member. LAPA shall record all approved changes into the Bylaws, post them on the website and distribute the same to the Membership.
ARTICLE XV
INDEMNIFICATION
LAPA shall, to the extent legally permissible, indemnify each person who may serve or who has served at any time as an officer and/or; director of the corporation against all expenses and liabilities, including, without limitation, counsel fees, judgments, fines, excise taxes, penalties and settlement payments, reasonably incurred by or imposed upon such person in connection with any threatened, pending or completed action, suit or proceeding in which he or she may become involved by reason of his or her service in such capacity; provided that no indemnification shall be provided for any such person with respect to any matter as to which he or she shall have been finally adjudicated in any proceeding not to have acted in good faith in the reasonable belief that such action was in the best interests of LAPA; and further provided that any compromise or settlement payment shall be approved by a majority vote of a quorum of directors who are not at that time parties to the proceeding. The indemnification provided hereunder shall inure to the benefit of the heirs, executors and administrators of persons entitled to indemnification hereunder.
The right of indemnification under this Article shall be in addition to and not exclusive of all other rights to which any person may be entitled. No amendment or repeal of the provisions of this Article that adversely affects the right of an indemnified person under this Article shall apply to such person with respect to those acts or omissions which occurred at any time prior to such amendment or repeal, unless such amendment or repeal was voted by or was made with the written consent of such indemnified person. This Article constitutes a contract between LAPA and the indemnified officers, directors, and contractors. No amendment or repeal of the provisions of this Article that adversely affects the right of an indemnified officer, director, or contractor under this Article shall apply to such officer, director, or contractor with respect to those acts or omissions which occurred at any time prior to such amendment or repeal.
ARTICLE XVI
FORCE MAJEURE
LAPA is not responsible for any failure to perform its obligations under these bylaws if it is prevented or delayed in performing those obligations by an event of force majeure. Should an event delay the obligations listed as part of the bylaws, they shall be rescheduled at the next noticed event of either the Board of Directors or the meeting of the full voting membership as initially required. For example; if a vote is required by the full membership and canceled due to a force majeure issue, it will be scheduled at the next noticed meeting of full membership. All timeframe requirements will be suspended and delayed until the next noticed meeting of the Board or membership as required by the obligation.
END
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